Privacy Policy Statement
Your privacy and peace of mind matter to us
Introduction to Our Privacy Practices
We are committed to protecting your privacy and handling personal data transparently, according to relevant Australian privacy and data protection laws.
This privacy policy explains how we collect, use, and safeguard your information when you use carvionara.com and interact with our services or team.
How We Collect Your Data
We collect information you provide through forms, emails, or discussions, as well as certain data automatically through cookies and analytics tools.
Information You Provide Directly
- • Contact information, such as your name and email address.
- • Details entered in submission forms or communications.
- • Questions and feedback provided during consultations.
- • Support requests or additional service communications.
- • Voluntary participation in feedback requests.
Automatically Collected Data
- • Device details like browser type and operating system.
- • Usage data including how you interact with the website.
- • IP address for security and analysis purposes.
- • Cookie-related identifiers for site preferences.
- • Visit timestamps and session durations.
How We Use Your Information
Your data is used strictly for communication, service improvement, security, and providing customised consultations in accordance with your preferences.
- • Responding to your inquiries and requests.
- • Improving our website’s functionality and user experience.
- • Ensuring security and reliability of services.
- • Customising our consultation process.
- • Fulfilling legal or regulatory obligations.
- • Conducting internal analysis and reporting.
- • Sending important updates about services.
Our Promise: We never sell your personal data. Your information is kept secure and used only in line with the purposes described here.
Data Sharing and Disclosures
Your data may be shared only with trusted entities necessary for service delivery, legal obligations, or security reasons, always with your privacy respected.
For Service Providers
When necessary, third-party providers may access information strictly for technical support or to assist us in operating the website and services.
Legal Requirements
We comply with all laws and may disclose information if required by regulatory authorities or law enforcement.
Anonymous Statistics
We may share non-identifiable statistics to improve our service.
Your Rights and Choices
You may request access, rectification, deletion, or restriction of your personal data, subject to applicable data protection laws.
- • Request access to your personal data.
- • Correct inaccurate or incomplete information.
- • Request erasure where legally applicable.
- • Request to receive your data in portable format.
- • Object to processing under certain situations.
- • Restrict use of your data as allowed.
If you wish to exercise your rights, contact us using the information provided below. We address all such requests within a reasonable timeframe.
Data Security
We implement reasonable technical and organizational measures to keep your data safe from unauthorized access, alteration, or destruction.
Technical Safeguards
- • Data encryption and secure server protocols.
- • Strong password policies and user authentication.
- • Backup systems to prevent data loss.
- • Continuous monitoring for unusual activity.
Organizational Safeguards
- • Employee privacy awareness training.
- • Limited access to personal data by staff.
- • Data minimisation in operations.
- • Regular audits and compliance checks.
How Long We Retain Data
Personal data is kept as needed for the purposes stated, or as required by law, with strict limitations on unnecessary retention.
- • Account details are deleted upon closure.
- • Process data kept while actively used.
- • Messages stored for follow-up, then deleted.
- • Transaction records kept as required.
- • Preferences held if you opt in.
We regularly review our retention practices to ensure they meet legal and operational needs.
International Data Transfers
If transferring data outside Australia, we use recognised safeguards to protect your privacy consistently.
- • Use of approved contractual clauses.
- • Transfers only to trusted jurisdictions.
- • Periodic reviews of provider compliance.
- • Transparency in all transfer activities.
Cookies and Tracking
Our website uses cookies to remember your preferences and provide essential features. You can manage cookie preferences anytime.
Types of Cookies Used
- • Required for site functionality and security.
- • Measure website performance and usage.
- • Store user preferences or settings.
- • Enable advanced site capabilities.
You can update your cookie preferences or withdraw consent through the browser settings at any time.
Privacy Policy Updates
This policy may change as laws or practices evolve. Significant changes will be communicated clearly on this page.
- • Posting an update notice on our website.
- • Sending a message to registered users.
- • Amending policy timestamp and version.
- • Providing contact for questions.
We recommend reviewing this policy regularly to stay updated.
Contact for Privacy Concerns
For privacy questions or to exercise your rights, reach out via the contact details below.
carvionara
Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia
Phone: +61 3 8358 9614
Email: content@carvionara.com
Last updated on September 29, 2025.
Effective from September 29, 2025.